FAQ

Questions about social commerce? We are happy to answer:

To manage viral demand, we provide an agile, digitally connected logistics structure:

  • Temporarily available specialist staff, which we can draw from other projects outside peak seasons or recruit through our own staffing services. During peak periods, we can operate on a three-shift system.
  • Flexibly available warehouse space in Germany, allowing the setup of overflow warehouses as buffers ahead of peak phases, from which we can supply your end customers directly – all from a single source.
  • Through our automated interfaces, purchase data is transmitted to us automatically, ensuring no time is lost before dispatch. Via these interfaces, you automatically receive real-time data, including shipment tracking.

Inventory management in social commerce faces specific challenges such as unpredictable demand peaks, real-time availability, cross-channel synchronisation and high return rates.

We address this through agile, data-driven inventory management based on real-time data, automation and cross-channel integration:

  • Via our interfaces, we integrate your online sales channels – from your online shop and marketplaces through to social commerce channels – with your ERP or order management systems, giving you full transparency and enabling all channels to be supplied from a single inventory.
  • You not only receive real-time inventory data from our warehouse management system, but also gain full visibility into your shipments. All shipping-relevant data – from shipment status and tracking through to final delivery and returns – is automatically fed back to you. This allows you to keep your customers transparently informed.
  • Instagram
  • Facebook
  • Pinterest
  • Twitch
  • TikTok
  • YouTube
  • Further platforms available on request
 
Our logistics – your advantage
  • Flexible: Scalable across 29 locations in the DACH region
  • Tailored: Logistics solutions tailored specifically to your industry
  • Strong in execution: Excellent IT expertise for fast onboarding
  • Professional: Many years of e-commerce expertise
  • All-in-one: Efficient solutions from a single source – expandable with transport and logistics services
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